Remember my post about my odyssey from Frankfurt to Zurich? In that article I complained that we were not informed what was going on.
I just want to give you a short update on this.
At the end of the journey all passengers received a form by which one can reclaim the fare or at least a part of it. Of course I completed it and send it in the envelope I got to the German railway company.
Last week – about three weeks later – I received a letter from the German railway company informing me that they received my request but due to recent (meteorological) events they had a lot of those forms and kindly ask me to be patient.
The funny thing is that they also asked about my e-mail address and still sent me a physical letter.
However, I do not want to complain too much. Even though, I do not have any of my money back, they are communicating again.